Culture and Values
Handle with care
At CONNECT, powered by American Family Insurance, 'Handle With Care' is more than a mantra; it's our way of life.
When you join our team, you become part of something bigger. But, don't take our word for it. Here's what our employees say it's like to be part of the CONNECT team.
My work matters
Working at CONNECT is being part of a culture that cares — see how. (2:27)
[Embed Our Work Matters video here]
Even though we’re part of a big company, we feel more like a small company — We know and support each other. We laugh together. We get things done.
Our midwestern roots help define our culture. We roll up our sleeves and get to work when help is needed; We say good morning and hold open doors. We celebrate successes big and small.
It’s all part of a culture that cares. Join us.
[Video – Culture video My Work Matters here]
Ownership | Urgency | Excellence
We are all leaders of a high performing business delivering unparalleled customer solutions.
Advocate | Accept | Belong
We encourage and embrace the power of diverse ideas formed through unique experiences and backgrounds.
Respectful | Empathetic | Collaborative
We embrace the power of teamwork and our partnerships across the enterprise and our communities.
Entrepreneurial | Risk Taking | Empowered
We proactively seek to transform our business in new and meaningful ways.
Agile | Resilient | Driven
We are focused and passionate in driving the actions that will move our business forward.
Transparent | Authentic | Ethical
We operate with integrity in all that we do.
HEAR FROM OUR EMPLOYEES
“I can say that I would not have stuck around for 28 years if this was not a great company of people to work with every day. Feeling like a team and really getting to care about those around you makes coming to work a great thing.”